![]() ![]() Port 443 UDP must be open in order to use Bitdefender VPN. Contact the network administrator to try changing firewall settings and allow the VPN connection. You are at a public Wi-Fi (hotel, school, office, etc.).In this case, disable the other VPN/Proxy. Another VPN app or Proxy is running when you try to connect.If you don’t know whether your router has a dedicated firewall or how to turn it off, check your router’s manual, contact the manufacturer or your ISP. Ensure your firewall is not blocking the VPN. Strict firewall software or router’s built-in firewall.Make sure your device is connected to the Internet and the connection is stable. There are a few common causes of Bitdefender VPN errors: Ⓘ Note: If a particular website doesn’t work with VPN, check out this article instead – Can’t access a website when Bitdefender VPN is active? Here’s what to do Error code: 2 | Error code: 4 | Error code: 9 | Error code: 10 | Error code: 12 | Error code: 99 | Error code 182(TunnelConnect) | Failed to get server list, please try again later These are some of the error messages you may encounter when connecting to Bitdefender VPN: An error occurred while trying to connect. ![]() Here you’ll find quick-fix solutions to Bitdefender VPN connection errors on Windows, macOS, Android, iOS, and iPadOS. ![]()
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